FAULT-01
Retirement wave
The experts who kept American lines running are aging out — 16% of maintenance techs are now under 40.
54 yrs · average age of techs
JACK · AI FOR MAINTENANCE TEAMS
Keeping American production lines running.
Jack puts expert intelligence in the hands of every technician.
THE PROBLEM
The people who kept American lines running are retiring.
Decades of know-how walk out the door — and the systems left behind add friction, not fixes.
FAULT-02
System sprawl
PLC, SCADA, CMMS, ERP — every system holds a piece of the answer, and none of them talk to each other.
Status · Disconnected
FAULT-03
Data, no action
Decades of fixes live in one veteran’s head. The data is there; the action that needs it isn’t.
Status · Undocumented
CURRENT STATE
Every system holds a piece of the answer. None of them talk.
Every fault becomes a hunt — and every minute hunting is a minute of downtime.
PLC
KNOWS: FAULT STATE
SCADA
KNOWS: LIVE SIGNALS
CMMS
KNOWS: HISTORY
ERP
KNOWS: PARTS + COST
MES
STATUS: NOBODY OPENS IT
IOT SENSORS
KNOWS: ANOMALIES, NOT FIXES
SCHEMATICS
LOCATION: FILING CABINET
MANUALS
LAST OPENED: 1998
? TRIBAL KNOWLEDGE — THE FIX
LOCATION: VETERAN'S HEAD ONLY
CURRENT STATE — DISCONNECTED SYSTEMS EACH HOLDS A PIECE OF THE ANSWER
SHARED VIEW: NONE
THE ANSWER
Introducing Jack.
One agent, every source — systems in, plain-English answers out, for every person on the floor.
JACK-01 / TROUBLESHOOTING
Jack handles troubleshooting. Keeping your line running when it matters most.
JACK-02 / DISPATCH
Jack dispatches expert answers to every technician, day one.
JACK-03 / KNOWLEDGE
Jack captures tribal knowledge before it walks out the door.
JACK-04 / PLC
Jack reads and writes PLC code.
JACK-05 / DOCUMENTATION
Jack drafts work orders, PMs, and training docs.
IN PRODUCTION
Running on real floors today.
The data from one sample month at one real plant we serve.
- WORK ORDERS
- 100,000+
- Under management
- EQUIPMENT ASSETS
- 75,000+
- Modeled
- DOCUMENTS
- 130,000+
- Indexed
- QUESTIONS
- 300+
- Answered that month
FAQ
Common questions.
What is Jack?
Jack is an AI maintenance copilot built by Metis. It troubleshoots faults, reads and writes PLC code, captures tribal knowledge, and drafts work orders, PMs, and training docs — working alongside your technicians on the floor.
What is an AI maintenance copilot?
Software that puts expert troubleshooting intelligence in the hands of every technician. When a fault appears, it reads the alarm, walks the technician through diagnosis and repair, and logs the fix.
Does Jack replace technicians?
No. Jack works alongside your team. It makes every technician an expert on day one and captures senior knowledge before it retires.
When your techs retire, Jack is there to keep things running.
Every fix they ever made, captured and passed to the next generation.
Book a demo